Testing services

CircuitHub is happy to offer testing services of your products. Below are some important details to keep in mind.

Quote

• To provide an accurate quote, a time study must be performed.
• Please provide a test fixture and procedures and at least 10 circuit board assemblies to perform a time study (these can be taken from an existing order that we are building).

Test Fixtures

• We require 2 test fixtures with all connectors, power adapters, computers, etc, in duplicate. This helps us be more efficient, but it also helps us confirm if a failure is related to the test fixture or the product.
• We have partners that specialize in making test equipment that we'd be happy to connect you with. (CircuitHub does not make test fixtures)
• You're welcome to supply your own but it should be robust and capable of withstanding repeated uses for the full quantity of your order.
• If a computer is not integrated into the test fixture, you will need to supply a laptop with all software configured and prepared for testing. (please avoid using a desktop)
• We will perform basic maintenance procedures (i.e. replacing test points as they wear out).
• A video conference can be arranged for basic troubleshooting but a malfunctioning test fixture will be shipped back to you for repair. You will be responsible for the shipping costs back and forth.

Procedures

• We require written step-by-step instructions with images as appropriate.
• If you can send at least 2 golden boards to validate the test fixture.
• Videos are especially helpful.
• We highly encourage an onsite visit to prepare our team for the process. But this can also be done remotely if necessary.

Warranty

• In the event of a failure, products will be tagged with the appropriate failure point.
• Any failed products will be re-evaluated by CircuitHub to confirm conformance with IPC-A-610 Class 2 and repaired and retested as necessary.
• Any products that fail test but conform to IPC-A-610 Class 2 will be tagged and shipped to you with appropriate documentation for further troubleshooting.
• All products need to be tested and diagnosed by you so we know where to look and what to repair.
• A basic troubleshooting guide can be provided for in-house troubleshooting. These should be simple and straightforward (i.e. "If test X fails, inspect/replace U1, R4, C6). This can reduce the number of products being shipped back and forth.
• Any products that fail test but conform to IPC-A-610 Class 2 will be invoiced upon shipment. Once diagnosed by you, you can send us the assemblies for rework within 90-days of receipt of the initial shipment.
• See our RMA Process and Warranty help document for further details.

If you are interested in this service, please contact support@circuithub.com to determine if we can do this for you.