Get Started

Welcome
Quickstart
Concepts
Projects
Workspaces
Dashboard introduction

Importing

Overview
Files required for import
Supported design tools
Supplying a BOM

BOM & Parts

Overview
Manage your parts inventory
Search for parts
BOM sourcing - How to complete your project BOM
BOM reconciliation - How to complete your project BOM
Handling out-of-stock or unavailable parts on CircuitHub
Adding a part substitute
Part firmware programming
Marking references as DNP vs. Place and Consign
CircuitHub has grouped several of my components with different MPNs into one BOM line, how can I separate them?
What components are included in my BOM?

Board

Overview
Specifying solder mask and silkscreen color
Board slots
Entering custom requirements in board view
Circuithub CAM comments
Advanced PCB Analysis (DFM report)
DFM
The "board" tab looks incorrect, will my boards be manufactured correctly?

Assembly

Overview
Our assembly capabilities
Specifying custom assembly instructions
Part orientation
Testing services
Multiple board assemblies
Assembly of two boards together

Quoting

Overview
Cost and lead time triggers for prototypes
Alternative component mounting
ProtoBoard service
Approved and preferred component distributors
Quote quantity
Supplying your registered pricing
Approving a part with no suggestions
Cost estimate without uploading a project
Approved parts list
Single board cost explanation
Tariffs on components originating from China
Downloading a quote before ordering
Awaiting manual quote
How to lock your projects

Ordering

Overview
Place your first order
Part attrition
Part consignment
Placing a reorder
Ordering an open-source project
Availability of out-of-stock parts
Bare board consignment
Free DFM reviews for production orders
Board only orders
Specifying custom board requirements
Can I request additional bare boards with my order?

Production & Delivery

Overview
After you place an order
View and manage orders
Review production issues
Issues tab
Using the integrated issue handler system
Part substitutions for orders
First articles for testing before full run
Export BOM from an order or project
Consigned part shipping
Consigned Parts - Best Practices
Returns
RMA process and warranty
How to prepare and ship circuit boards back to us for RMAs

Account & Billing

Overview
Account information
Profile and workspace settings
Providing business information
Managing order notifications for organizations
Using the Billing page
Download invoices
Set up ACH
Wire transfer payment method
Terms accounts & purchase orders
Manage your tax certificates
Massachusetts sales tax
I can't log in

Security & Policies

Overview
How we ensure your design files are protected
Non-Disclosure Agreement (NDA)
Terms and Conditions
Where we operate
How to make sure boards are fabricated in the US
Is CircuitHub ISO 13485 certified?
Is CircuitHub SOC-2 compliant?

Help

Troubleshooting
All FAQs
How to contact us
Do you provide any design services?
I need help with a design

Production & Delivery

Shipments page

A video walkthrough of the Shipments page in the CircuitHub dashboard.

More in Shipping & delivery

Additional shipping charges Shipping on company or personal shipping account Changing delivery address for an order I received a shipping notification, how can I track my package.Order delivery timeline Shipping Charges Where we ship to Fulfillment services PCB packaging for shipping Handling failed units during functional testing Late shipment Handling a damaged shipment package